FAQ
Frequently asked questions
General
What is scent marketing?
The deliberate use of fragrance to shape how a commercial space is perceived, remembered, and described. Practiced as a managed service rather than a one-off install.
Who is Airosyn for?
Indian B2B buyers in hotels, retail, F&B, offices, showrooms, gyms, healthcare, and real estate sales galleries. Single store to nationwide rollout.
Do you serve locations outside Mumbai?
Yes. Headquartered in Mumbai, we service pan-India with a 14-day install window. Refill logistics handled centrally.
Service & Hardware
What's included in the service?
Strategy, fragrance, hardware, install, and managed service under one agreement — not a one-time hardware sale.
HVAC integration vs standalone diffusers?
HVAC delivers even coverage in 2,000 sqft+ spaces with central air. Standalone cold-air units suit smaller areas, retrofits, or zoned scenting.
How much area does one diffuser cover?
Coverage tiers: under 500, 500–2,000, 2,000–10,000, and 10,000+ sqft. The coverage calculator gives an indicative count. Site survey confirms placement.
Pricing & Billing
How does pricing work?
Pricing on request. We scope hardware, fragrance volume, install, and AMC against your sqft and operating hours. Request a proposal for a like-for-like quote.
What's covered under the AMC?
Scent-as-a-service: ongoing fragrance refills, hardware maintenance, and centrally handled logistics for the life of the agreement.
Can I scale from a single site to multiple locations?
Yes. The same agreement scales from a single store to a nationwide rollout, with fragrance and hardware specced per site.
Getting Started
How do I get a proposal?
Request a proposal and we scope hardware, fragrance, and AMC against your sqft and operating hours for a like-for-like quote.
What's the lead time from enquiry to install?
Discovery to proposal: 5 working days. Sampling and contract: 1 to 2 weeks. Install: 14-day window from PO.
What do you need from me to scope pricing?
Your sqft and operating hours, plus the industry and outcome you're scenting for. That's enough for an initial proposal.
